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“A Fortune 500 manufacturing firm faced major contract negotiations with a union representing thousands of its hourly employees”

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This authoritative reference explains in step-by-step fashion how to design and implement a robust and comprehensive conflict resolution system.

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Negotiations and Conflict Management

AIM Consulting Associates wrote the book on managing conflict in the workplace. Our vast experience with conflict resolution, union-management relations, and building negotiating skills has led to a step-by-step system for resolving conflict. We offer programs on how to improve negotiating capabilities to yield results. We advise companies on labor-management negotiating strategies and how to institute and maintain labor-management cooperation programs. We provide expertise on how to manage conflict and develop systematic risk management approaches to preventing and mitigating conflict. We offer programs on how to improve negotiating capabilities to yield results.

“You were dead on with your assessment of our work climate. Now we have a roadmap to begin to manage our relationships and solve our employee satisfaction issues.”

– Director of Human Resources
Large Service Organization

Negotiations and Conflict Management Services Include:

Developing Conflict Resolution Skills
Designing Conflict Resolution Systems
Alternate Dispute Resolution
Developing a Negotiation Strategy
Win-Win Negotiating
Building Effective Relationships
Diagnosing and Remedying Dysfunctional Teams
Labor Relations Strategic Planning
Union Administration and Organization
Mediation / Arbitration